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Refund Policy

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Hi Tech 365

Refund Policy

Hi-Tech 365, Our, refund policy is quite flexible and convenient, precisely speaking customer friendly, which allow you to withdraw from our services at any point of time just by calling our Customer service number +1-888-335-6064 or by sending an email customercare@hitech365.net.

You can acknowledge the cancellation to Hi-Tech 365 through email or Call. Hi-Tech 365 will provide you the confirmation with the email of both your request to cancel Services and the actual cancellation of Services.

If you do not receive a confirmation of Service cancellation, you must notify Hi-Tech 365 Customer Care Executive over the telephone or by sending an email to customercare@hitech365.net.

As Our Service Plans are Our refund policies are variable as per the plan to make things for flexible to you.

If you have not availed even a single service help from us within (30 calendar days) from the date of purchase, you will get 100% refund of total paid amount. On the purchase of multiple services from us it also provide you felxibelity to cancel the service at any given point of time it doesn’t matter how many servies you have rendered we appericate your business with us and try our best to provider you the impore servives in future. Upon cancelling the multiple services Hi Tech 365 will refund after adjustment of our applicable charges viz. Total Service Duration Served, Total Number of Devices undergone for Service, Total Number of Software Installed and Last But Not least Our Certified Engineers Labor Cost.

You are entitled to receive 100% of your money back in case we are unable to solve either your computer/peripherals related issues up to your satisfaction, or not solved within the time frame promised to you.

You can ask refund within 30 days of purchase of your Incident Based plan. In order to avail the Money Back Guarantee, you are required to send an email to customercare@hitech365.net stating your name, details of the plan and the reason for seeking a refund. We would revert to you within 24 working hours on details of your refund. You will receive a refund or partial refund or any credits for any charges already billed to your account in proportion to the amount of time left in your subscription period.

You can request refund using Hi tech 365 contact details given on website (http://www.hitech365.net or call direct +1-888-335-6064) Once Refund request process it may take 5-7 Business working days depending upon banking process.